From the Ground Up: Celebrating Sean Nkala’s Inspiring Journey to Care Coordinator at Gain Healthcare
In many family-run companies, people assume that the founder’s children are handed positions. But at Gain Healthcare, we believe in merit, discipline, and earning your way through service.
No one embodies that principle more than Sean, my son, and now one of our rising Care Coordinators.
Sean’s journey is not a story of shortcuts. It is a story of hard work, humility, and dedication, starting from the very bottom and rising steadily through the organisation the same way anyone else would, through performance.
Starting Where Everyone Starts
When Sean joined GHC, he didn’t walk into an office.
He started at entry level, doing front-line shifts, supporting service users, completing training modules, shadowing senior staff, and learning what care truly looks like from the ground up.
He worked late nights, early mornings, and challenging days.
He handled high-risk placements, learned behaviour management, supported complex clients, and developed the emotional resilience required for social care.
Nothing was handed to him.
He earned every step through effort.
No Special Favour: The Standard Was Higher, Not Lower
If anything, Sean had to work harder than others.
Being the CEO’s son meant:
• No shortcuts
• No leniency
• No exceptions
• No special treatment
He was expected to uphold a higher standard, and he did.
He built trust with staff.
He proved himself on difficult cases.
He accepted feedback.
He improved.
He showed discipline, maturity, and commitment.
He built his reputation not as “Olinda’s son” but as Sean, the professional.
Growing Into Leadership
Over time, Sean’s reliability and natural leadership became impossible to ignore.
He stepped up:
• Covering shifts when services were short
• Providing stability for challenging clients
• Supporting managers with on-the-ground updates
• Communicating clearly and respectfully with teams
• Showing initiative in crisis situations
• Displaying genuine compassion and emotional intelligence
These strengths paved the way for him to step into the role of Care Coordinator, a position he has earned through consistent performance.
A Proud Moment for GHC, and for Me
As his mother and as the CEO, watching Sean grow into his role has been an honour.
I am proud of him not because he is my son, but because of the man he has proven himself to be within this organisation. Hardworking. Calm. Strong. Reliable. Respected.
And more importantly, he is a living example to the entire team that leadership at Gain Healthcare is earned, not inherited.
The Future Looks Bright
Sean is still growing, still learning, and still climbing, and I have no doubt he will continue to rise through the organisation through his own merit.
His journey shows that with dedication, discipline, and humility, anyone can build a meaningful career at Gain Healthcare.
Olinda Chapel – CEO
